Digital Health Check

A short, complimentary check-up for your digital life. It takes around five minutes.

No technical knowledge needed
Your personalised results are sent to you by email
No obligation

Designed for older adults in the UK, and the people who support them.

Section 1 of 4

Your Email & Accounts

These questions are about your email accounts — how many you have, and how secure your access to them is.

Question 1

Do you know how many active email addresses you currently have?

Yes No Not sure

Please choose an answer before continuing.

Question 2

If you lost access to your main email tomorrow, do you know how you'd get back in?

Yes No Not sure

Please choose an answer before continuing.

Question 3

Are you confident that the email address you use for important accounts — such as banking or NHS services — is one you can reliably recover?

Yes No Not sure

Please choose an answer before continuing.

A quick question

In your own words, what would you say is your biggest concern when it comes to managing your digital life?

This is completely optional — feel free to leave it blank and simply continue.

Section 2 of 4

Your Security

A look at some of the habits and settings that affect how well-protected you are online.

Question 4

Do you use the same password across more than one account?

Yes No Not sure

Please choose an answer before continuing.

Question 5

Do you know what two-factor authentication is — and have you set it up on your main accounts?

Yes No Not sure

Please choose an answer before continuing.

Question 6

Is your phone or computer set to update itself automatically?

Yes No Not sure

Please choose an answer before continuing.

Question 7

Do you know whether your photos and files are backed up anywhere?

Yes No Not sure

Please choose an answer before continuing.

Section 3 of 4

Your Subscriptions & Finances

Questions about what you're paying for online, and how on top of it you are.

Question 8

Do you know exactly what you're paying for each month by direct debit or card?

Yes No Not sure

Please choose an answer before continuing.

Question 9

Have you reviewed your subscriptions in the last six months?

Yes No Not sure

Please choose an answer before continuing.

Question 10

Are you confident you're not paying for anything online that you no longer use or need?

Yes No Not sure

Please choose an answer before continuing.

A quick question

Is there anyone who currently helps you with the digital side of things — a family member, a friend, or someone else?

This is completely optional — feel free to leave it blank and simply continue.

Section 4 of 4

Awareness & Preparedness

The final section — about how confident you feel recognising risks and staying in control.

Question 11

If you received an urgent email from your bank asking you to verify your details, would you feel confident telling whether it was genuine or not?

Yes No Not sure

Please choose an answer before continuing.

Question 12

Have you ever clicked a link in an email and felt unsure afterwards whether it was safe?

Yes No Not sure

Please choose an answer before continuing.

Question 13

Does a trusted person know where to find your important account information if they ever needed to?

Yes No Not sure

Please choose an answer before continuing.

One last question

Is there anything specific you'd like to feel more confident or in control of?

This is completely optional — feel free to leave it blank and simply continue.

Last step

Where shall we send your results?

Your personalised results will be sent to you by email — usually within one working day.

Thank you — your health check is on its way.

We'll review your answers and send your personalised results by email within one working day.

If you have any questions in the meantime, you're welcome to get in touch at support@ateaseonline.com.

If your results don't arrive within a working day, please check your junk or spam folder — that is a separate folder in your email that sometimes catches messages by mistake.

Curious about what a full Digital Stability Audit would involve? It's a thorough, personalised session with a written report — covering everything in this health check in depth, and going much further.

Find out more at At Ease Online →